FAQs
- DO YOU SHIP INTERNATIONALLY? HOW MUCH IS THE SHIPPING?
- HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
- I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
- WHAT ABOUT POSSIBLE CUSTOM FEES?
- WILL THIS ITEM GET TO ME BEFORE _________?
- HOW LONG DOES YOUR ORDER PROCESSING TAKE ?
- WHAT IF IT DOESN'T FIT ? DO I HAVE TO PAY FOR SHIPPING TO RETURN IT ?
- WHAT IS YOUR SHIPPING POLICY ?
DO YOU SHIP INTERNATIONALLY? HOW MUCH IS THE SHIPPING?
We ship from our partnered warehouses and factories located in Asia and the united kingdom .
Because we ship from multiple warehouses. please expect your to ship separately if you ordered more than one
and shipping is FREE for Orders Over 10.00$ .
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Shipping time : this refers to the time it takes for items to be shipped from our warehouse to the destination.
After processing and leaving the warehouse Usually take between 10-20 days for all to arrive at their destination .
I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.
WHAT ABOUT POSSIBLE CUSTOM FEES?
Customs costs are fully covered by the customer
WILL THIS ITEM GET TO ME BEFORE _________?
If you plan to give one of our items as a gift or occasional gift, we recommend placing the order well in advance, in case of any emergency, and to ensure the shipment arrives on time
HOW LONG DOES YOUR ORDER PROCESSING TAKE ?
Generally your order will be processed within 2-3 business days
WHAT IF IT DOESN'T FIT ? DO I HAVE TO PAY FOR SHIPPING TO RETURN IT ?
No we will send you a shipping label so you can return it to our office
WHAT IS YOUR SHIPPING POLICY ?
Our goal is to offer you the best shipping options .
Every day we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you all the times.
The time frame for order delivery is divided in to parts :
Processing time: order verification, tailoring, quality check and packing. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed . The manufacturer and post will process the order , which can take an additional 2-3 business days.